Denoise projects professional test5/29/2023 The nursing station areas are shared by multiple care providers, including physicians, nurses, physical therapists, occupational therapists, case managers, and others, causing noise levels in work areas grow to even higher. The 40-bed unit has a variable census and semiprivate patient rooms and is part of the primary stroke center for the organization. The group also used a direct patient-satisfaction questionnaire related to noise because they believed that it showed the patients’ true feelings and responses to the noise levels on the unit. The staff serving on the Professional Practice Council of the Inpatient Neuroscience Unit at St Luke's Hospital and Health Network, Bethlehem Campus, recognized a department trend for low patient-satisfaction scores related to environmental noise levels. Postproject scores rose to the 95th percentile by July 2008. In April 2008, before project initiation, patient-satisfaction scores ranked in the second percentile in the Press Ganey large hospital grouping. Initial pre-education readings were as high as 78.1 dB standard recommended levels are 40 dB. Results: Before project initiation, dB readings were found to be well above the hospital environment recommendations. Comparisons of patient-satisfaction scores related to noise level were completed before and after staff education. Preproject and postproject patient surveys were completed. Baseline decibel (dB) readings were obtained in ongoing data collection six times a day. Methods: The performance-improvement model of Plan, Do, Check, Act, along with a literature review, was used to identify the negative effects of noise on patients and staff. The effects of noise on the health of patients and staff provided additional rationale for the project. Setting: A comprehensive noise-reduction project was initiated in response to low patient-satisfaction scores on an inpatient neuroscience unit at St Luke's Hospital and Health Network.
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